Customer Service
Popular Questions
What is your returns policy?
Please be aware that because Dartmouth Pharmaceuticals provides a toll-free counseling line and provides free shipping on most orders, returns are only accepted in the case of a product which is damaged or the product requires replacing. Read More
What is my shipping cost?
Shipping is always free on all online orders over $45. We feel it is a very nice way to say “thank you” for your order. Orders under $45 only pay $4.99 for the shipping and handling charge to ship standard mail. Expedited shipping options are available for an additional charge. Read More
Has my order shipped?
You will receive an order confirmation email with a tracking code as soon as your order ships from our facility. You can also create an account and login to track your order history and status. Read More
Why is my discount code not working?
Many promotional discount codes are time sensitive and will expire after the allotted time. Discount codes can not be used in conjunction with Subscribe and Save orders. Only one discount code can be used per order and are one-time use only.
How can I help thinning hair?
First, realize it is perfectly normal to lose about 100 hairs each day, however, over this amount is excessive. Healthy hair requires 3 essential components: Biotin, Silica, and L-cysteine. These nutrients can be taken orally to help provide the 3 essential building blocks to healthier hair. Read More